Outproduce
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For broking directors and operations managers handling commercial and specialty books.

Where does a renewal actually sit? Across an inbox, a spreadsheet and a broking system, which is why renewals feel late.

Submissions, quotes, policy schedules and claims notifications all arrive as documents and email. Outproduce installs the path from the renewal trigger through market submission and quote comparison into an issued policy record, with claims notifications acknowledged and tracked, and the mid term adjustment handled against the schedule. Anything that binds cover or states a position to an insurer waits for a named broker.

Book a callSee the workflows
  • Broking system
  • CRM
  • Inbox
  • Document store
  • Accounting software

By hand today

What your team does by hand, and what we build.

You do this by hand

A broker rebuilds the client presentation from last year by editing a document and retyping the exposures.

We build this

A submission preparation path that draws exposures from the policy record and names anything that has changed or is missing.

What changes

The presentation starts from the record, and changes are explicit.

You do this by hand

Quotes come back as attachments and are compared side by side in a spreadsheet.

We build this

A quote capture and comparison path that reads each response into a structured view against the client requirement.

What changes

The comparison is consistent and shows where cover differs, not just price.

You do this by hand

Policy documents are checked against the quote by reading both documents carefully.

We build this

A policy checking path that compares the issued schedule and wording against what was agreed and raises differences.

What changes

Errors in cover are caught before the client receives the schedule.

You do this by hand

Claims notifications are acknowledged by whoever opens the email, and the diary is manual.

We build this

A notification path that logs the claim against the policy, acknowledges it, and tracks the next action with an owner.

What changes

No notification sits unacknowledged in a personal inbox.

You do this by hand

Mid term adjustments are handled in email threads and later reconciled to premium.

We build this

An adjustment path that records the change against the schedule, prepares the premium calculation, and routes it for approval.

What changes

Adjustments reach the ledger with the schedule and the approval attached.

A broking book is a set of dated obligations. When the obligation lives in a spreadsheet and the evidence lives in an inbox, renewal quality depends entirely on who is on the account that month.

Insurers and clients both ask for the basis of advice. Showing which quotes were obtained, what cover differed and who approved the recommendation is only practical when it is captured as the work happens.

Lifecycle

Where the system runs and where a person decides.

Typical lifecycle in this sector
  1. 1Renewal or new enquiry triggers
  2. 2Exposures and prior cover assembled from the policy recordAutomated
  3. 3Gaps and changes named for the brokerAutomated
  4. 4Broker approves the market submissionHuman approvalNothing goes to market unapproved.
  5. 5Quotes captured and compared against the requirementAutomated
  6. 6Recommendation prepared and presented to the clientHuman approval
  7. 7Issued schedule checked against what was agreedAutomated
  8. 8Policy record, premium and documents confirmedHuman approval

Workflows

The workflows we install first.

Each one names the manual version, the installed version, and the approval point that stays with a person. Figures show sample records, never client data.

01

Renewal trigger to market submission

Exposures, prior cover and claims history are assembled from the policy record, with changes and gaps named. The broker approves before the submission goes out.

Expected impactExpected impact: submissions leave earlier and with fewer missing exposures.
Illustrative trace of a renewal submissionIllustrative
  1. 01
    Renewal date reached

    The policy record opens a renewal case with an owner.

    Automated
  2. 02
    Prior cover assembled

    Schedule, endorsements and claims record pulled together.

    Automated
  3. 03
    Change in exposure detected

    A new location or activity is raised for client confirmation.

    Escalated
  4. 04
    Broker approves the submission

    Named approval recorded against the renewal case.

    Human approval
02

Quote capture and comparison

Each insurer response is read into a structured comparison against the client requirement, covering terms and exclusions as well as premium.

Expected impactExpected impact: comparisons are consistent and differences in cover are visible.
Illustrative quote comparison structure · Illustrative
ElementWhat is capturedWhat is raised
Premium and basisGross, net and payment termsCharges outside the quoted basis
Limits and excessEach limit against the requirementAny limit below the stated need
Exclusions and conditionsWording differences from prior coverNew exclusions affecting known exposures
SubjectivitiesOutstanding insurer requirementsItems that must be cleared before binding
03

Policy checking against the agreement

The issued schedule and wording are compared with the agreed terms, and every difference is raised before the client receives the documents.

Expected impactExpected impact: cover errors are caught in house rather than at claim time.
Illustrative ladder for policy checkingIllustrative
  1. Documents receivedSchedule and wording matched to the renewal case.
    Automated
  2. Agreement comparisonLimits, parties, dates and endorsements checked against the accepted quote.
    Automated
  3. Difference foundThe item is raised with both versions shown.
    Escalated
  4. Broker confirms and releasesNamed approval before documents go to the client.
    Human approval
04

Claims notification and adjustment handling

Notifications are logged against the policy and acknowledged, and mid term adjustments are recorded with the premium effect prepared for approval.

Expected impactExpected impact: nothing consequential waits in an individual inbox.
Illustrative comparison of notification handling
EventBy hand todayInside the installed path
New claim notifiedAcknowledged by whoever opens the emailLogged to the policy, acknowledged, next action owned
Insurer requests informationChased in a threadTracked as an open requirement on the claim
Mid term adjustmentAgreed by email, reconciled laterRecorded on the schedule with premium held for approval

Go live

How it reaches production in your firm.

  1. 01

    Fit Review on live renewals

    We follow a renewal through the broking team and record where the path depends on memory.

    Free
  2. 02

    Operating Map

    The map names the policy records, the submission content, the comparison structure and every broker approval point.

    Paid, yours to keep
  3. 03

    Production Install on a scoped book

    A chosen class or book goes live first, tested against real renewals with an agreed acceptance test.

    Human approves
  4. 04

    Managed operation or handover

    We hold the exception queue with the team, or hand over the documented system with an owner named.

    Monitored

What we measure

Baseline first, then the delta.

We record each of these before anything switches on, so the result is measured against your numbers, not a benchmark.

first builds: renewal trigger to approved submission · quote capture and cover comparison · policy checking against the agreement

Related

Questions from insurance brokers.

Can it bind cover?

No. Binding, advice and anything stated to an insurer wait for a named broker.

How does it handle non standard wordings?

Differences are raised rather than interpreted. The comparison shows the wording change and leaves the judgement with the broker.

Does the broking system stay in place?

Yes. It remains the record, and the installed path works inside it.

Other sectors

Start here

Show us the workflow.

Tell us what starts it, who owns the result, which tools carry it, and where it stalls. We will tell you whether it is ready to map.

Book a 20-minute callOr send it in writing
Strong fit

The workflow repeats

One person owns the result

The records exist

Several tools carry the work